Terms and Conditions
General Terms and Conditions of Sale and Use
GENERAL TERMS AND CONDITIONS OF SALE
This website is operated by HEsynergies. Throughout the site, the terms "we", "our" and "us" refer to HEsynergies. This site, including all information, tools and services to which it provides access, is made available by HEsynergies to you, the user, provided that you accept all the terms, conditions, policies and notices set forth herein.
By visiting our site and/or making a purchase from our company, you are participating in our "Service" and agree to be bound by the following terms and conditions ("Terms of Use", "T&Cs"), including the terms, policies and other notices mentioned or accessible via hypertext links. These Terms of Use apply to all users of the site, including, without limitation, visitors, suppliers, customers, merchants and/or content contributors.
Please read these Terms of Use carefully before accessing or using our site. By accessing or using any part of the site, you agree to be bound by these terms. If you do not agree to all the terms and conditions, you may not be able to access the site or use its services. If these T&Cs constitute an offer, acceptance is expressly limited to them.
Any new feature or tool added to this store will also be subject to these Terms of Use. The most recent version of these T&Cs will always be available on this page. We reserve the right to update, modify or replace all or part of these terms by posting new versions. It is your responsibility to check this page regularly for any changes. By continuing to use the site after the changes are posted, you agree to those changes.
Our store is hosted by Hostinger International Ltd. who provide us with the online e-commerce platform to sell our products and services to you.
SECTION 1 - CONDITIONS OF USE OF THE ONLINE STORE
By accepting these TOS, you certify that you are of legal age in your region or country, and that you authorize any minor in your care to use this site.
You agree not to use our products for any illegal or prohibited purpose, nor to violate any laws in your jurisdiction when using the Service (including copyright laws).
You must not transmit any viruses, worms, or any other harmful or destructive code.
Any breach of these conditions will result in immediate termination of your access to the Service.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone, at any time, and for any reason.
You understand that your content (excluding your credit card information) may be transferred unencrypted, and this includes (a) transmissions over multiple networks; (b) modifications necessary to conform or adapt to the technical requirements of networks or devices. Your credit card information is always encrypted during transfer.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, any use of the Service, or any access to the Service, or any connection to the website through which the Service is provided, without our prior written permission.
The headings and titles included in these Terms are for convenience only and do not affect their interpretation or application.
SECTION 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We are not responsible if the information on this site is inaccurate, incomplete, or outdated. The content of this site is provided for general information purposes only and should not be considered or used as the sole basis for making decisions without consulting more reliable, accurate, complete, or up-to-date sources of information. By relying on the content of this site, you do so at your own risk.
This site may contain certain historical data. By definition, this data is not current and is provided for reference only. We reserve the right to modify the content of this site at any time, but we have no obligation to update the information it contains. It is your responsibility to monitor any changes made to our site.
SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue the Service (or any part of the Service) at any time without prior notice.
We shall not be liable to you or to any third party for any price change, or for any modification, suspension, or discontinuance of the Service.
SECTION 5 – PRODUCTS OR SERVICES (if applicable)
Certain products or services may be available exclusively online through our website. These products or services may have limited availability and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of the products shown in our store. However, we cannot guarantee that the color display on your screen will be perfectly accurate.
We reserve the right, but are not obligated, to limit the sale of our products or services to certain people, regions, or jurisdictions. We may exercise this right on a case-by-case basis. We may also limit the quantities available for certain products or services. All descriptions, prices, and offers are subject to change at any time without notice. We may also discontinue the marketing of a product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing or shipping address.
If we make a change to or cancel an order, we will attempt to notify you by email or at the billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.
You agree to provide current, complete, and accurate purchase and account information for all transactions. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more information, please review our Return Policy.
SECTION 7 – OPTIONAL TOOLS
We may provide you with access to third-party tools that we neither monitor, control, nor manage.
You acknowledge and agree that we provide access to such tools on an "as is" and "as available" basis, without any warranties, representations, or conditions of any kind, and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of the optional tools offered through the site is entirely at your own discretion and risk. It is also your responsibility to inform yourself of the terms and conditions of use of these tools provided by the relevant third-party providers and to accept them.
We may, in the future, offer new services or features through the site, including the launch of new tools or resources. These new features will also be subject to these Terms of Use.
ARTICLE 8 – THIRD-PARTY LINKS
Certain content, products, or services accessible through our Service may include elements from third parties.
Links to third-party sites on this site may direct you to websites that are not affiliated with us. We are not responsible for their content, accuracy, or reliability, and we do not warrant or assume any liability for these third-party content, sites, or services.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, or content from these third-party sites. Before making a transaction, please read their policies and practices carefully and make sure you understand them. Any complaints or questions regarding their products or services should be addressed directly to these third parties.
ARTICLE 9 – COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS
If, at our request, you submit certain content (e.g., as part of a contest), or if, without a prior request, you send us ideas, suggestions, proposals, plans, or other materials (collectively, "comments"), you grant us the right, at any time and without restriction, to modify, copy, publish, distribute, translate, and use these comments in any medium whatsoever. We are not obligated to (1) maintain the confidentiality of these comments, (2) compensate you for these contents, or (3) respond to your comments.
We may, but have no obligation to, remove any content or accounts that we deem, in our sole discretion, to be illegal, offensive, threatening, defamatory, pornographic, obscene, or objectionable, or that violates intellectual property or these Terms of Use.
You warrant that your comments do not infringe the rights of third parties, including copyright, trademark, privacy, or intellectual property rights. You also certify that they do not contain any illegal, abusive, or obscene material, or any malware affecting the proper functioning of the Service or the site. You must not use a false identity or misrepresent your origin. You are entirely responsible for all your comments. We disclaim all liability for these comments, whether they originate from you or a third party.
ARTICLE 10 – PERSONAL DATA
The collection and use of your personal data on our store is governed by our Privacy Policy.
ARTICLE 11 – ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, our site or its services may contain errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, shipping costs, delivery times, or availability. We reserve the right to correct these errors or omissions, to modify or update this information, or to cancel orders if incorrect data appears, at any time and without prior notice, even after you have placed your order.
We are not obligated to update, modify, or clarify information in the Service or on the site, except as required by law. No specific update date can be defined to ensure that all information is up to date or corrected.
ARTICLE 12 – PROHIBITED USES
In addition to the other prohibitions mentioned in the Terms of Use, you are prohibited from using the site or its contents: (a) for any unlawful purpose; (b) to solicit others to perform or participate in unlawful acts; (c) to violate any local regulation or any international, federal, regional, or local law; (d) to infringe or violate our intellectual property rights or those of third parties; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate against anyone based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to disseminate false or misleading information;
(g) to upload or transmit viruses or any other malicious code that compromises the functionality or security of the Service or other websites or the Internet; (h) to collect or track the personal data of others; (i) to spam, phish, hijack a domain, extort information, crawl, explore, or scan the web; (j) for any obscene or immoral purpose; or (k) to disrupt or circumvent the security measures of the Service or any other online site or platform. We reserve the right to terminate your access to the Service or the site for violating these prohibitions.
ARTICLE 13 – DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
We do not guarantee, certify, or warrant that your use of the Service will be uninterrupted, secure, error-free, or timely.
We do not warrant that the results obtained from using the Service will be accurate or reliable.
You agree that we may, from time to time, suspend or terminate the Service without notice or liability.
You use the Service at your own risk. The Service, and all products and other services provided, are (unless otherwise stated) provided "as is" and "as available" for your use, without any warranties, express or implied, including, but not limited to, those concerning merchantability, fitness for a particular purpose, durability, or non-infringement of intellectual property rights.
HEsynergies, its directors, employees, partners, subsidiaries, agents, contractors, suppliers, and representatives shall not, under any circumstances, be liable for any injury, loss, claim, or direct, indirect, incidental, punitive, special, or consequential damages of any kind, including lost profits, revenue, savings, or data, replacement costs, or other damages, even if we have been advised of the possibility of such damages, resulting from your use of the Service or any content, product, or service accessible through the Service.
In jurisdictions where liability for consequential or incidental damages cannot be excluded, our liability shall be limited to the maximum extent permitted by law.
ARTICLE 14 – INDEMNIFICATION
You agree to indemnify, defend and hold harmless HEsynergies, its affiliates, subsidiaries, partners, officers, agents, contractors, suppliers, trainees and employees, from any claim, loss or demand, including reasonable attorneys' fees, that may arise from your breach of these Terms of Use or any law or the rights of a third party.
ARTICLE 15 – SEVERABILITY
If any provision of these Terms of Use is held to be illegal, void or unenforceable, it shall nevertheless remain valid to the fullest extent permitted by law, and shall be deemed severable from the other provisions, without affecting their validity or enforceability.
ARTICLE 16 – TERMINATION
The obligations and liabilities incurred prior to termination shall survive termination of this agreement.
These Terms of Use will remain in effect until terminated by either you or us. You may terminate these Terms of Use by ceasing to use our services or by notifying us that you no longer wish to use the site.
We may also terminate the agreement immediately and without notice if we believe that you have violated any of its terms. In the event of termination, you will remain liable for all obligations due up to and including the date of termination, and we may deny you access to our services.
ARTICLE 17 – ENTIRE AGREEMENT
Any failure or omission on our part to exercise or enforce any right or provision of these Terms of Use shall not constitute a waiver of such right or provision.
These Terms of Use, together with any other policies or rules that we post on this site or that relate to the Service, constitute the entire agreement between you and us and govern your use of the Service. They supersede all prior agreements, communications and proposals, whether oral or written, including any prior version of these Terms of Use.
Any doubt or ambiguity regarding the interpretation of these Terms shall not be construed for or against either party.
ARTICLE 18 – GOVERNING LAW
These Terms of Use and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws in force.
ARTICLE 19 – CHANGES TO THE TERMS OF USE
You can consult the most recent version of the Terms of Use at any time by clicking on this page.
We reserve the right, at our sole discretion, to update, modify or replace any part of these Terms of Use by posting such changes on our website. It is your responsibility to check this page regularly to see if any changes have been made. By continuing to use the site or the Service after such changes are posted, you agree to those changes.
ARTICLE 20 – CONTACT INFORMATION
Questions about the Terms of Use should be sent to us at [email protected]
Last updated 26/06/2025